First steps: Getting started.

Setting up your account is very easy! Learn how to do it HERE

GEGO GPS comes with a SIM card provided by one of the largest telecom companies in the world offering the best 2G-4G GSM coverage, thanks to their roaming capabilities and contracts with hundreds of telecom companies worldwide. 

With the new GEGO GPS you can set up several “safe zone” locations, so you will receive a message each time the device gets in or out of these areas, such as “school”, “home”, “office”, etc. 

Get a location update every 1 minute. The location history is recorded automatically so you can  go back in time to view completed trips.

In order to unleash the powers of worldwide tracking, GEGO GPS requires a subscription. You can choose between a monthly plan or save on a yearly subscription. We offer a Flat Fee, no extra or hidden roaming charges. 

No contract, no commitment. You can cancel or suspend your subscription at any time.

Each unit requires an independent subscription, they come with an integrated SIM Card, so think of it like a cellphone. Except GEGO does not have any extra roaming charges, you can track around the world on a flat rate subscription.

Unlike other trackers, the GEGO GPS works everywhere in the world. GEGO GPS can track long-distance; other trackers devices only cover small distance ranges or relies on other devices.

GEGO GPS is safe to be used in flights due to its Triaxial Accelerometer that was engineered to turn off the device when in flight, turning back on once the plane comes to a full stop.

GEGO will send you an SMS alert when the tracker arrives to an airport, even without internet connection!

GEGO's battery life is well above other trackers! 

On average GEGO battery lasts up to 1 week depending on usage. 

GEGO will automatically remind you when it's time to re-charge. 

See usage modes section

Yes. GEGO is compliant with the FAA regulations.

We at GEGO are permanently looking out for the latest security updates from all the different organizations that regulate air travel. 

GEGO uses a 2.59 Watt-hour (720 mAh) battery, which is way below the maximum threshold that regulators require*.

*The maximum battery size for a PED (personal electronic device) on a flight is 100 Watt-hour.

GEGO stays off while flying, making it totally safe and compliant TSA, FAA, IATA and other official regulations.

Also, GEGO GPS has a patented Triaxial Accelerometer that was engineered to turn off the device when in flight, turning back on once the plane comes to a full stop.

Yes, GEGO also works with Amazon Echo to give you on-demand tracking using your voice. 

GEGO is slightly smaller than a credit card but thicker. It measures Dimensions: 77.9 x 39.9 x 26.7 mm
3.07 x 1.57 x 1.05 in and weights 93 g (3.28oz)

GEGO GPS tracker relies on a strong connection with the GPS satellites in space to obtain an accurate location. If a tracker is inside a building, or in a trunk of a vehicle, it will typically fail to get any GPS signal.

In some cases, however, the tracker won't completely lose its GPS signal, but the signal will be weakened. For example, a tracker in a vehicle that's under a tree may have a hard time fully picking up an accurate location.

In these situations, you may experience what is known as GPS Drift.

With a strong signal, GPS positions are typically accurate within 15-20 feet, but if there are obstructions that are causing a weak signal, the position can be off by as much as 200 feet. 

If your tracker is fully obstructed, you will have no updated positions on your map and you will likely see this error message on your account: "Tracker doesn't have GPS signal. You may need to reposition."

💡  Please Note: If your device is inside a building or parking garage, the above message is normal. As soon as your device leaves the location, it will regain GPS signal and normal tracking will resume.

Developed in 2012, LugLoc is the first smart luggage tracker in the world. Everything we learned in the long journey from 2012 to today is what we used to create GEGO. The main differences between GEGO and LugLoc are the following: 

○ GEGO is designed for flight travel, but also for personal use throughout the day. When the device is not near an airport, it will keep reporting its location when it is moving. LugLoc was designed for air travel only, so it doesn't provide the best experience outside of luggage tracking. 

○ With GEGO, you can define "Safe locations", that allow receiving notifications whenever the device enters or exit the area.

Find a full comparisson table here.

We are confident that you will love your GEGO, but if for any reason you are not happy, you can return it within 30 days, no questions asked. 

GEGO also comes with a 1 year Manufacturer's Warranty. In case any manufacturing defect occurs within that year, we will replace the unit. 

GEGO APP

We have created short video tutorials to help you everystep of the way, watch them HERE.

If you need further assistance you can contact our support team 7 days a week, open a request HERE.

If you choose to receive notifications , GEGO will automatically let you know when it is disturbed or moves in or out of safe locations. You can define “safe locations” such as school, work, gym, etc. manually or let GEGO suggest frequently visited spots and set them as safe zones in the app.

Enter the GEGO App.

Click on the MY ACCOUNT icon on the upper left corner of the main screen. Then click on the Manage safe locations section

You can edit or eliminate safe locations from there.

Enter the GEGO APP and choose the device you want to modify.

In the right upper corner choose the Edit option

You can modify your GEGO username and picture.

These Modes have been designed to maximize your GEGO GPS's performance, adapting the device's functionality to your usage.  

Flight Mode : Ideal for short or long flights . Optimized to report location faster when luggage arrives at a new airport. All the lights will turn OFF.

Standard: Ideal for your car, backpack or other belongings. "GEGO reports its location and notifies when it moves in or out of safe locations. 

Battery saver mode: Best for long drives, package tracking or long usages. GEGO reports its location less frequently when is not moving , to extend battery life. Lights will turn off.

Choose one of the modes and you are set!

Shipping Policy

Our primary shipping service in the United States is, DHL e-commerce. This service takes approximately  3-5 business days, regardless of where you are located within the continental United States (our primary warehouse is located in Miami area, FL).

Delivery time is calculated by “business day,” and excludes Sundays and holidays.

Note: All orders placed after 1 US EST PM will be schedule for pickup on the next business day.

International Shipping takes 7 to 10 days. DHL is the preferred shipping method. Customs' inspections may cause delays, both when leaving the United States and entering another country. 

We offer Expedited Shipping options at extra cost when available depending on your shipping address. Cost range from $16 within the US to $24 International, and up to $50 in some cases.

We ship anywhere in the U.S. and also ship internationally to Australia, Austria, Belgium, Canada, China, Czechia, Denmark, Finland, France, Germany, Greece, Hong Kong, Hungary, Irland, Israel, Italy, Luxenbourg, Mexico, Netherlands, New Zealand, Norway, Oman, Slovenia, South Africa, Spain, Sweden, Switzerland, Thailand, United Arab Emirates, the UK. International shipping rates apply. 

The reason we don't ship GEGO globally yet is that we need to prioritize our efforts and make sure we support our selected markets properly. We have to make sure we can support customers with returns or repairs. However, we will work hard to support more countries in the future.

GEGO ships anywhere in the continental U.S. Our primary shipping service is, DHL e-commerce. 
Standard shipping starts from $10 US dollars.

International shipments are billed at the standard rate and may be subject to import taxes, customs duties and fees levied by the destination country.

Expedited options according to availability.

Yes, we ship to the UK & EU. To get your order to you, we've partnered with Passport Shipping and they will be the Seller for all orders to the UK for orders under €135 and orders to the EU for orders €150 and Under.